Balloon Decor
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FREQUENTLY ASKED QUESTIONS
HOW DO YOU ORDER BALLOON DELIVERY?
To order balloon delivery, add the balloons you’d like to order to your online cart. Then, select “Delivery” on the check-out page. Enter your zip code, delivery date & time window, and continue to payment. If you don’t see your zip code as a delivery option, please contact your local store to see if delivery is available in your area.
When balloons are being delivered, someone must be present to receive the order. Balloon orders can not be left outside a home or venue. If you would like to surprise someone with a special bouquet, please call your local store directly to set up this service.
Party Hardy reserves the right to substitute balloons that are out of stock. If no suitable substitutes are available for your order we will contact you.
HOW DO YOU ORDER BALLOONS FOR IN-STORE PICK UP?
To place an in-store balloon order, add the balloons you’d like to order to your online cart. Then, select “Pickup In Store” on the check-out page. Select which Party Hardy location you’d like to pick up from, as well as the date and time for your pick up. Fill out your contact information and continue to payment.
Party Hardy reserves the right to substitute balloons that are out of stock. If no suitable substitutes are available for your order we will contact you.
I NEED BALLOON DELIVERY AT AN EXACT TIME AND PLACE. IS THAT POSSIBLE?
We can deliver balloons to most locations within the delivery time windows listed at check-out. If you are hosting an event at a venue, be sure to confirm details regarding deliveries before placing your balloon delivery order. Factors like traffic volume, distance, and special events can all affect the time of delivery. You can choose a date and time up to 30 days in advance, or as early as the same day each day our store is open.
HOW FAR IN ADVANCE SHOULD I PLACE AN ORDER?
The sooner the better! We suggest you place your order as soon as you know what you want (up to 30 days in advance). We do offer same-day delivery, but delivery time windows may be limited. We only accept same-day delivery within 4 hours before the selected store’s closing time.